Terms & Conditions — Toms Attic Lights

1. Who we are

Toms Attic Lights is a brand operated by Toms Attic AB, a limited company registered in Sweden.

Company:: Toms Attic AB
Org.nr:: 559545-4173
VAT no. (momsreg.nr):: SE559545417301
Registered address:: Lille Rusters Väg 4, 653 46 Karlstad, Sweden
Email:: info@tamp.dk

These terms apply to all purchases made through this website. By placing an order you confirm that you have read and accepted them. Swedish law applies to the contract of sale.

2. Prices & VAT

All prices are shown in Swedish kronor (SEK) and include Swedish VAT (moms) at 25%. Orders are shipped within Sweden only.

3. Ordering & payment

Orders are placed through guest checkout. Payment is handled by Stripe; we never see or store your card details. A binding contract is formed when we send you an order confirmation by email. As every piece is one-of-one, an order may be declined and refunded in full if the piece has already sold.

4. Lead times & delivery

Each piece is listed with an indicative lead time. Pieces are packed and shipped insured from the workshop in Karlstad, Sweden. Shipping within Sweden is included in the listed price. Delivery is made within 30 days of the order confirmation unless another date has been agreed with you.

5. Right of withdrawal (ångerrätt)

Under the Swedish Distance Contracts Act (distansavtalslagen) you have the right to withdraw from your purchase within 14 days of receiving the piece, without giving a reason. Notify us at info@tamp.dk within that period and return the piece in essentially unchanged condition. We refund the piece value and standard outbound shipping within 14 days of receiving your notice. You pay the cost of return shipping and are liable for any reduction in value caused by handling beyond what is necessary to establish the nature and function of the piece.

The right of withdrawal does not apply to bespoke commissions made to your specification, which are non-refundable except where the piece is faulty.

6. Faults & complaints

Under the Swedish Consumer Sales Act (konsumentköplagen) you may make a complaint about a faulty piece for up to three years from delivery, provided you notify us within a reasonable time of discovering the fault. In addition, every piece carries a 24-month workshop warranty covering wiring, fittings and workmanship. Bulbs and normal wear are excluded.

7. Disputes

If we cannot resolve a complaint between us, you can refer the matter to the Swedish National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), Box 174, 101 23 Stockholm, arn.se. We follow ARN’s recommendations. You may also use the European Commission’s online dispute resolution platform at ec.europa.eu/odr.

8. Contact

For any questions related to these terms, please email info@tamp.dk.